Concerns

How can I remove cosmetic stains from my clothes?

Clothes may become stained with cosmetics. Generally, removing stains becomes tougher as time passes, so it is best to attempt it as quickly as possible. Stain removing methods per cosmetics category are shown below. However, we recommend consulting cleaners taking into consideration its kind of the fiber and its fabricating method. (Please pay close attention to a fabric containing “acetates” as it is damaged by alcohol or benzene.)
  • Lipstick
    Put a cloth under the stain on your clothes and dab it with an alcohol-soaked cloth or cotton.
  • Eye Liner
    Put a cloth under the stain on your clothes and dab it with a benzene-soaked cotton.
  • Perfume/Cologne
    Put a cloth under the stain on your clothes and dab it with an alcohol-soaked cloth or cotton.

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My skin gets itchy when I use a new cosmetic product. How should I treat this?

Please stop using the product. While cosmetic products are safe for most people, some people do experience burning, redness or itchiness.
Also, even products that you have used before can be unsuitable for your skin at times. This can be due to changes in your physical condition, the weather or the environment, or even your state of mind. Therefore, when skin irritation or any abnormal symptoms such as redness, puffiness, or itch occur, stop using the product immediately. When symptoms are severe, consult a dermatologist.

<First-aid treatments for skin troubles caused by cosmetics products>

  • Remove the cosmetic product with lukewarm water, and then cool skin with cold water.
  • Do not touch, scratch or rub with a towel the affected areas.
  • Rest in a place away from direct sunlight.
  • Do not take alcohol or other excitants.
  • Avoid getting a perm or hair coloring.

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When I spilled a liquid foundation on the table, the varnish came off. Does liquid foundation have bad effects on the skin?

Some substances in cosmetic products, such as alcohol, oil and moisturizing ingredients, have a feature that are likely to conform to coating materials or resins, and cause melting.
There is no need to worry that Shiseido products will be harmful to your skin.
For your information, UV-ray absorbent materials are easily absorbed into a sponge. Therefore, especially foundations with high SPF level tend to spoil a sponge and you should wash your sponge frequently. These foundations have no harmful effects on you skin.

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What should I do if cosmetic products get into my eyes?

The eyes are so sensitive that they feel irritated by any foreign particles. When a cosmetic products gets into your eye, do not rub your eyes, but immediately wash your eyes with water or lukewarm water. If you still feel discomfort, consult with an eye doctor.

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How can I clean off sunscreen on my clothes?

In general, removing stains becomes more difficult as time passes, so it is best to address them as quickly as possible.
Put a cloth under the clothes with stains and dab it with a cloth or cotton soaked with rubbing alcohol. If the stain still remains, apply alcohol directly to the stain and rub fabric. Wipe off oil onto another cloth.
This method may damage your clothes depending on the kind of the fiber or manufacturing method, so it is best to first test this cleaning method on patch of cloth that is not visible. If no problems occur in the test patch, apply directly to stain. (If it is difficult to test, we recommend consulting a cleaner.) Wash the clothes at home or with a dry cleaner after removing stain. If clothes get stained while on-the-go, dabbing stain with a wet wipe may be effective.

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